We process orders in time order. Our processing time is 24-48 hours during busy periods and we send all parcels via royal mail 1st class which can take 1-3 working days.

We do not take responsibility for lost hardware, please select signed for option when purchasing hardware.

If mail gets lost using standard delivery your item shall not be refunded or replaced we take no liability for this.

If your item gets lost using a signed for delivery your item will be either replaced or refunded.

Next Day delivery is between Monday to Thursday, if you would like a guaranteed Saturday Delivery there will be an extra charge for this, please contact us for this to be arranged.

We will replace faulty items if the item has not been tampered with, dropped, or damaged.